Help

Q. What is Kitguard Insurance?
A. KitGuard.com is an insurance policy that covers you for the cost of replacing your motorcycle clothing, boots, helmet etc if you have an accident. It also covers the legal expenses costs of recovering any uninsured losses from a third party

Q. What does KitGuard.com cover?
A. Kitguard is an insurance policy that covers you for the cost of replacing your motorcycle clothing, boots, helmet etc if you have an accident. It also covers the legal expenses costs of recovering any uninsured losses from a third party.

Q. Is there a limit to how much Kitguard.com will pay in the event of a claim?
A. The policy will pay up to a maximum of £1000 on any claim although there is a £50 excess applicable on all claims.

Q. What is an excess?
A. An excess is an amount that is deducted prior to the settlement of a claim, for example if you make a claim for your clothing and the total claims cost is £900 we will indemnify you for £850.

Q. Who is the insurance company behind KitGuard.com?
A. The policy is administered by KitGuard.com who are a trading name of NCI Vehicle Rescue PLC. The Insurance policy is underwritten by Groupama Insurance.

Q. How do I make a claim?
A. Should you have an accident that is likely to result in a claim you must immediately phone the claims helpline shown on the policy document. Our staff will guide you through the simple claims procedure and ensure the claim is handled efficiently at all times.

Q. Once I have taken out a policy, is my kit fully insured?
A. Providing you have completed the online application and meet all the terms and conditions then cover will come into force immediately, however you are not able to make a claim on the clothing section for seven days.